Ocala Pet Sitting Privacy Policy

Updated: [11/18/2025]

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At Ocala Pet Sitting, we care about your experience with us just as much as we care for your furry family. This privacy policy explains what information we collect, how it’s used, and the choices you have when visiting our website or working with our team.

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This policy applies to https://ocalapetsitting.com/ and any services connected to it.

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Information We Collect

We only collect information that helps us communicate with you, schedule services, or improve your experience. This may include:

• Your name, email address, phone number

• Details you share through contact forms or service request forms

• Information you provide about your pets

• Technical data such as IP address, browser type, or pages visited (via Google Analytics and Facebook Pixel)

We do not sell your information to anyone. Ever.

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How Your Information Is Used

We use the information you provide to:

• Respond to your questions

• Send quotes or service details

• Schedule visits and manage bookings

• Send appointment reminders or important updates

• Email newsletters or announcements (only if you opted in)

• Improve our website

• Share changes to our services or policies

• Send responsible marketing messages (for example, through Google or Facebook)

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Third-Party Services We Use

To run our business smoothly and securely, we work with a few trusted partners:

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PetBizCRM (Newsletters & Email Updates)

If you sign up for updates, your information may be stored in PetBizCRM so we can send newsletters, waitlist updates, hiring notices, or service announcements.

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Time to Pet (Client Portal)

Clients use Time to Pet to schedule visits, receive updates, and manage their pet’s profiles.
Time to Pet stores client information securely and meets modern data protection standards.

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Stripe (Payment Processing)

All payments processed through Time to Pet use Stripe, a secure PCI-compliant payment processor.
We do not store or have access to your full credit card number.

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Google Analytics

Helps us understand how visitors use our site so we can keep improving it.

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Facebook Pixel

Helps us reach local pet parents who may need our services.

These providers only receive the information needed to perform their functions. They do not have permission to use your data for their own marketing.

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Text Messaging (SMS) & A2P Compliance

We may send text messages for things like:

• Appointment reminders

• Visit confirmations

• Scheduling updates

• Occasional follow-ups or review requests

Text messaging is always optional.

We follow A2P (Application-to-Person) compliance and only text clients who have explicitly opted in through our forms, client onboarding, or communication preferences.

You may opt out at any time by replying STOP, or by contacting us directly.
Your phone number is never shared or sold and is used only for communication related to your services.

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Your Rights & Choices

At any time, you can:

• See what information we have about you

• Update or correct your information

• Ask us to delete your information

• Unsubscribe from newsletters or texts

• Ask questions or express concerns about how your data is used

Just reach out to us using the contact information below.

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How We Protect Your Information

We use appropriate safeguards to protect your personal information, both online and offline.

• Sensitive data (like payment information) is encrypted and handled securely through trusted third-party services such as Stripe.

• Only team members who need access to specific information (for scheduling, billing, or client communication) are allowed to view it.

• Our systems and devices are kept in secure environments.

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Cookies & Tracking Technologies

Our website uses cookies to help the site run properly and to understand how visitors use our pages. This includes:

• Essential site functionality

• Analytics

• Marketing optimization (e.g., Facebook Pixel)

You can adjust your browser settings to limit or block cookies at any time.

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Children’s Privacy

Our website and services are not intended for individuals under 18. We do not knowingly collect information from minors.

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Changes to This Policy

If we update this policy, we’ll revise the date at the top so you always know the current version.

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How to Contact Us

If you ever have questions about your privacy, your information, or how it’s used, please reach out. We’re always here to help.

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Ocala Pet Sitting, LLC
Phone: 352-354-2602
Email: info@OcalaPetSitting.com
Website: https://ocalapetsitting.com/

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💜 Thank you for trusting us with both your information and your beloved pets.